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Old 10-13-2011, 06:46 AM   #1
Demecat
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Angry Congratulations Pet Planet!

I ordered a zooplus from them, it arrived today... along with a twin! It was aso the wrong colour (although I'm not overly fussed about colours).

I had ordered a house as well as hamster food... the food came but no house. Instead, there was a strange metal trough for feeding g pigs and rabbits.

I rang them up to get them to come and collect the spare cage and the trough. They cannot send the house yet because it is out of stock despite it saying in stock when I ordered it!

Hmm something says I doubt I'll be ordering from them again any time soon...
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Old 10-13-2011, 06:54 AM   #2
princessbarbie1988
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Default Re: Congratulations Pet Planet!

That was very honest of you to have told them about the second cage... It might make me sound bad but I can't honestly say I'd do the same... :S
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Old 10-13-2011, 06:55 AM   #3
StarlightSerenity
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Default Re: Congratulations Pet Planet!

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Originally Posted by princessbarbie1988 View Post
That was very honest of you to have told them about the second cage... It might make me sound bad but I can't honestly say I'd do the same... :S
I wouldnt have...
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Old 10-13-2011, 07:03 AM   #4
firedrake13
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Default Re: Congratulations Pet Planet!

How honest of you to tell them about the second cage!!! lol I'd say you've got some good karma points coming your way!! I'm not sure I woulda done the same....
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Old 10-13-2011, 07:07 AM   #5
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Default Re: Congratulations Pet Planet!

I couldn't live with myself if I hadn't have told them!
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Old 10-13-2011, 07:11 AM   #6
StarlightSerenity
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Default Re: Congratulations Pet Planet!

Waaaay too honest for your own good :P

What cage was it that you got? (Me being nosey now!)
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Old 10-13-2011, 07:20 AM   #7
firedrake13
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Default Re: Congratulations Pet Planet!

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Originally Posted by Demecat View Post
I couldn't live with myself if I hadn't have told them!
I understand...although I do have to say a few years back I made an order off a site (sells designer clothes at super discount prices...I don't indulge much but once in awhile...lol) anyway I got my packages and was surprised to see I got two boxes and a shipping bag...it seemed more than it should be...after lugging my haul back to my dorm (was in college at the time and it was about a 1/2 mile walk from the mail center to my dorm and I didnt have a car) I opened it all to discover the second mystery box that I assumed everything got packed separately I found about 5 shirts I never ordered. All in my size. And all things I would wear. I'll be honest, I didn't call and I didn't send them back...and I still wear everything to this day...lol

Anyway sorry to write a book and go off topic, I have to say kudos to you being a better person than me! And yes what cage was the extra??? lol
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Old 10-13-2011, 07:37 AM   #8
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Default Re: Congratulations Pet Planet!

Same as the one I had ordered, they are obviously shipped to the pet shop in boxes of twos.

Someone must have opened the box, assumed only one was in it, put in the extra stuff i had ordered and sealed it up again.
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Old 10-13-2011, 08:00 AM   #9
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Default Re: Congratulations Pet Planet!

Ah well at least you could have picked the cage in a better condition (unless both were good)! Better than getting a single cracked cage and waiting for a replacement
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Old 10-13-2011, 08:02 AM   #10
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Default Re: Congratulations Pet Planet!

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Originally Posted by Hamtastic View Post
Ah well at least you could have picked the cage in a better condition (unless both were good)! Better than getting a single cracked cage and waiting for a replacement
Was that a dig at me? -.- I got a single cracked cage from Zooplus today. So I'll take it as a dig at me. LOL
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