ECF order :( - Page 11

mangoandmimi · 11-01-2010, 03:34 PM

ahh good your order arrived - you got loads!! hope yours will arrive soon

still waiting for my WW getting fustrated!! had to go buy a new flying saucer for my 2 as i've have just given up on it even arriving!

wofunny · 11-01-2010, 03:36 PM

Hope your WW arrives too MAM, who's having it?

mangoandmimi · 11-01-2010, 03:38 PM

well for mango atm but at christmas hopefully i can get a karlie for mango as he doesnt pee or chew anything

so then the ww will go to mimi

THEN mine will have wheels sorted... lol i didnt mention Two Spots hopefully my sis will get her sorted :P

mangoandmimi · 11-02-2010, 11:09 AM

my WW arrived

poor mango doesnt quite get it lol he's not used to the closed off type! hehe luckily arrived fully assembld i was really dreading the putting together of it LOL

just hoping mango wlil get the hang of it!!!

**Hope** · 11-02-2010, 01:02 PM

Glad its arrived. I am sure he will figure it out soon!

internet_nobody · 11-05-2010, 10:58 AM

Just wondering how everyone else's orders have been now...

I ordered on the 20th, got one email on the 21st saying:

"Your order has been updated to the following status.

New status: Leaving Shortly, sorry for delay"

And i've heard nothing since. I started phoning them last Thursday (28th), have tried different times of the day (i've called at least 3 times each working day) and not had an answer. I sent an email on Wednesday (just after lunch time), and haven't recieved a reply to that yet either.

I have had such good service in the past that I'm reluctant to push the issue...but if they were moving on the 23rd they've had a decent time to send it, and you'd think purely by chance in 20+ phone calls i'd have caught someone! Has anyone who ordered after me got their products? As if so I think i'm going to have to file a paypal dispute in the hope that gets their attention...

fluffymunchkins · 11-05-2010, 12:26 PM

i ordered mine on the 23rd of October and it came on the 1st of november.
It seems so strange they are taking so long for some people and not so long for others, did they change hands as i noticed they are now called 'star pets'
Rachels did take over a month so maybe its anothe rone of those unlucky orders that seem to go round the world and back instead.

mangoandmimi · 11-05-2010, 01:24 PM

IN i think i ordered before you... i think i waited about 2 weeks? or mebe 1 and a half or something but it wasn't too bad i guess

luckily i spotteed mango on his WW he finally getting the hang of it!! mebe i'll just get another WW for mimi... might be easier

Faerydae · 11-06-2010, 08:19 AM

think I ordered on 19th and mine came last friday

internet_nobody · 11-08-2010, 02:06 AM

Spotted this - Equinecaninefeline.com - Online Shop with reviews and price comparison at dooyoo.co.uk - this morning...not holding much hope.

Star Pets Limited is a registered company (so that person reviewing was wrong about it being made up) but in Somerset? Not the address they give on the site...and a long way for them to go from Doncaster! I've also just spotted a second phone number on their site (Doncaster area code rather than Scunthorpe), so maybe i'll have more luck with this one...