How to make silent runner silent?

[DrropS]

Hi!

About a month ago I bought a silent runner from exotic nutrition and after that my nights has become sleepless. The wheel is the most noisiest wheel I've ever heard in this case. When I'm spinning the wheel it doesnt make any sound, would be a dream wheel, but whenever my hamster get on it, no one in the room is not sleeping anymore.

So my question is has anyone had the same problem with the wheel ? Since it was quite expensive I wouldnt want to throw it away and change back to very silent trixie wheel.

I've tried to even remove all the fitch under it and also I had a rock on top of the bottom piece in case it wouldnt be heavy enough to stay stable on the substrate, but nothing hasnt helped.