Zooplus delivery info

[R@CHEL]

YAY!!! The delivery guy delivered it 3 doors down, then the person gave it to the neighbour on the other door down, so that's solved that one. (People on my street now think I'm annoying because I was knocking on all the doors)

My hamsters are loving their new stuff :3 despite the delivery issue, Zooplus are awesome!

Good day!

[Gayze]

Wooo hooo! Good detective work! Anything for happy hamsters!

[The Hamster's family]

Now that's a great story !!

=D

[LavoChain]

That's great. It's literally like pass the parcel hehe

[Miles]

You'd think a company as good as zooplus would use a better courier than Yodel! You hear nothing but bad stuff about them all the time. Could you not get your parcels delivered to your work?

[Panda's_mommy]

Originally Posted by R@CHEL

So I ordered some things off the zooplus website for the first time, and I was wondering what the usual delivery is, it says 2 - 3 days because my items were in stock however it's Wednesday and I haven't received anything yet :s (I ordered these Friday lunch time)

I checked the yodal delivery courier online and they said it had been delivered but it hasn't :s

Should I just ring them up now or are they known for late delivery?

Or should I just be patient and wait another couple of days? It's a big order :/

Would appreciate any info from people who have ordered from them before x

i'm confused, i thought zooplus didn't ship to the USA?????

[Miles]

Originally Posted by Panda's_mommy

i'm confused, i thought zooplus didn't ship to the USA?????

It was shipped to Birmingham in the UK I believe.

[Panda's_mommy]

Originally Posted by Miles

It was shipped to Birmingham in the UK I believe.

lol, wow i didn't pay attention. i thought it was birmingham, al.

[hikaru]

they delivered the package to a NEIGHBOR??? How insane!!

[slatted]

It is normal to try and leave it with a neighbour if they cannot get hold of you but at least they should leave a card to tell you that! They should also have made sure that information was on the tracking.

As usual it is the delivery that lets a good company down and they would be better to get a more reliable courier but, I suppose, the downside of that would be they may no longer offer free delivery.

Some Yodel couriers are better than others and at least things were not thrown over fences etc in this case and it was just a matter of tracing the "neighbour" in question.

I for one would rather pay a few pounds and make sure my items arrive in good time and in good condition with minimum hassle but in these times every saving counts. It is not as if the alternative courier option with Zooplus is much better, in my experience.