[souffle]

You have to use a cotton bud and do it quite rapidly but at 10 days they should be eating and drinking and eliminating on their own normally. Make sure you feed plenty wet food and soak the complete pellets in warm water. They need to have enough moisture to produce any urine. Milky porridge made with lactol is good but the best is the soaked complete nuggets as it provides all the nutrients at once. Don't put them on a water bottle directly as it's too warm and they can't regulate. Give lots of bedding and place the heat mat or bottle which should be only body temp underneath the nest area but they must be able to move off it if they are too warm
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