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Pebbles82 · 07-02-2022, 08:26 AM

Had another reply from the pet store in Germany

"We used to sell a lot to England. I liked the English customers very much and they were always very nice customers.

Unfortunately, the Brexit has made it very difficult to export the goods. You need a lot of customs documents and when the customer wants to return the goods, it gets really complicated. Unfortunately, the effort is no longer worth it, and the postage costs are much more expensive than before.

I am very sorry that I cannot help you."

07-02-2022, 08:26 AM
Pebbles82 Hamster Antics Join Date: Sep 2014 Posts: 23,533	Re: Savic Plaza perspex! Had another reply from the pet store in Germany "We used to sell a lot to England. I liked the English customers very much and they were always very nice customers. Unfortunately, the Brexit has made it very difficult to export the goods. You need a lot of customs documents and when the customer wants to return the goods, it gets really complicated. Unfortunately, the effort is no longer worth it, and the postage costs are much more expensive than before. I am very sorry that I cannot help you."