Re: why doesn't my hamster run in his wheel very often?
I'd also make sure the wheel spins freely and easily.
The 12" Kaylee I bought for my Syrian had a great "bowl" shape to prevent him from being flung out but the bearing design was lacking. Lots of effort needed to make it spin and it wobbled like crazy.
I redesigned it using commercial ball bearings (I posted about that here) and the result was night and day. Smooth as silk and very fast, too.
My guy runs at least 8 miles every night.
Check that wheel.
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