Yep Zooplus have good customer service. They will probably ask you to send a photo of the damage to the wheel (if that's still possible if you've fixed it!) and they'll almost certainly tell you to keep it and send you another one anyway.
Quality control does vary with those wheels - I've had a bad one too. So I bought the Karlie version instead. They look identical but the Karlie one seemed slightly better quality.
It's this one - but currently unavailable on Amazon.
https://www.amazon.co.uk/Karlie-Flam.../dp/B00L38LXNQ