Quote:
Originally Posted by sushi_78
I bought one recently and had exactly the same problem. I had one before and it was fine so perhaps they've changed the manufacturing process.
I've only had a couple of faulty/damaged items from Zooplus but both times they were happy to send a replacement out without wanting the old one back. I didn't actually complain about the wheel. I'm not sure why now. But I'm sure they'll be happy to replace yours.
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Oh, probably then!
Does you or anyone know how long it takes for Zooplus to respond to a claim & refund email?