Hamster Central - View Single Post - Very disappointed with the 21cm TRIXIE wheel.

sushi_78 · 07-15-2021, 08:55 AM

I bought one recently and had exactly the same problem. I had one before and it was fine so perhaps they've changed the manufacturing process.

I've only had a couple of faulty/damaged items from Zooplus but both times they were happy to send a replacement out without wanting the old one back. I didn't actually complain about the wheel. I'm not sure why now. But I'm sure they'll be happy to replace yours.

07-15-2021, 08:55 AM
sushi_78 Hamster Overlord Join Date: Jun 2019 Location: London Posts: 763	Re: Very disappointed with the 21cm TRIXIE wheel. I bought one recently and had exactly the same problem. I had one before and it was fine so perhaps they've changed the manufacturing process. I've only had a couple of faulty/damaged items from Zooplus but both times they were happy to send a replacement out without wanting the old one back. I didn't actually complain about the wheel. I'm not sure why now. But I'm sure they'll be happy to replace yours.