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Pebbles82 · 03-30-2019, 06:46 AM

It looks like the wheel isn't attached to the stand properly at the back. It may be broken if they won't fix together properly. I would send it back. Where did you get it from? If it was from Zooplus then email them and send the photo - they'll probably send you another one and tell you not to bother sending the old one back.

03-30-2019, 06:46 AM
Pebbles82 Hamster Antics Join Date: Sep 2014 Posts: 23,533	Re: Faulty trixie wheel? It looks like the wheel isn't attached to the stand properly at the back. It may be broken if they won't fix together properly. I would send it back. Where did you get it from? If it was from Zooplus then email them and send the photo - they'll probably send you another one and tell you not to bother sending the old one back.