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horseykitty · 09-06-2018, 03:00 AM

My Barney cage came damaged - no surprise there. I was so desperate to use it for my syrian that even though I emailed Zooplus about it, I never pursued a replacement or a refund. This proved to be a big mistake as my hamster chewed through the duct tape and escaped.

I have kept the cage, with the broken base and obviously I wont be using it again unless I can get a replacement base - I'm not going to be so stupid as to duct tape it again.

I have emailed Zooplus explaining what's happened and asking to buy just a base but they want pictures of the damage etc.. I can't be bothered with the hassle of moving it to take pictures etc... I just want to buy a new base.

Has anyone bought just a base for this cage?

09-06-2018, 03:00 AM
horseykitty Newborn Pup Join Date: Sep 2018 Posts: 4	Replacing base on Barney cage My Barney cage came damaged - no surprise there. I was so desperate to use it for my syrian that even though I emailed Zooplus about it, I never pursued a replacement or a refund. This proved to be a big mistake as my hamster chewed through the duct tape and escaped. I have kept the cage, with the broken base and obviously I wont be using it again unless I can get a replacement base - I'm not going to be so stupid as to duct tape it again. I have emailed Zooplus explaining what's happened and asking to buy just a base but they want pictures of the damage etc.. I can't be bothered with the hassle of moving it to take pictures etc... I just want to buy a new base. Has anyone bought just a base for this cage?