Hamster Central - View Single Post

Fluffagrams · 08-26-2018, 02:08 AM

I’m sorry to hear about your upsetting experience.

I have removed the company names from your post as we do not allow naming and shaming on the forum as we feel that complaints are better handled by the customer services department of the store or product in question.

Many retailers will use sticky traps such as the one you encountered if they have a problem with pests such as wild rats or mice and it is unfortunate that escaped animals that were intended for the pet market have been caught in them too. These traps should be checked regularly and dealt with accordingly if anything has been caught to minimise distress for both the animal concerned as well as anyone who may discover them.

I would address your concerns about their methods of pest control with the customer service department of the company concerned.

08-26-2018, 02:08 AM
Fluffagrams Moderator Join Date: Mar 2015 Location: Bath, UK Posts: 3,640	Re: I Can Not Believe This. Please Read. I’m sorry to hear about your upsetting experience. I have removed the company names from your post as we do not allow naming and shaming on the forum as we feel that complaints are better handled by the customer services department of the store or product in question. Many retailers will use sticky traps such as the one you encountered if they have a problem with pests such as wild rats or mice and it is unfortunate that escaped animals that were intended for the pet market have been caught in them too. These traps should be checked regularly and dealt with accordingly if anything has been caught to minimise distress for both the animal concerned as well as anyone who may discover them. I would address your concerns about their methods of pest control with the customer service department of the company concerned.