I can't open hamster cage!
This may sound stupid but I am looking after a hamster for a friend of a friend, and I can't open the top of the cage. Its a fop plastic cage with yellow sliding clips that seem like they should just slide and open the wire door on top, but they don't go far enough to release the door.
I have had hamsters before and want to be able to put my hand in to let him get used to me before i lift him out. (btw I can open the base clips in order to feed him!) This is really frustrating and its driving us crazy - help please!!
Thank you
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