Okay so I have the same problem but with the Flying Saucer. I got little Felix Yesterday (1/24/17) and He does not use his wheel! I watched Him for a little while and he just runs around his cage like an obstacle course. I dont know if it's because He does not like it or He does not know how to use it I will buy a Silent Spinner soon to see if its just He does not like it or does not know how.
