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11-17-2013, 04:06 AM
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#1
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Hamster Pup
Join Date: Jul 2013
Location: Ely, Cambridgeshire
Posts: 52
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how do I contact an admin/ moderator?
wondering if anyone knows how to contact admin/ moderators on here please?
thanks
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10 Russian Dwarfs: Gale, Snowy, Patch, Nibbles, Pickle, Toffee, Buttercup, Berry, Mocha & Cookie. 4 Chinese: Dash, Lightening, Thunder & Lillie. 7 Roborovski's: Peach, Crumble & 5 babies. Also: 2 rabbits, 3 guinea pigs & many fish!!!
Always in my heart: Dusky, Miles, Cassie, Saphee, Lexie, Bonnie, Terra, Athena and Misty
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11-17-2013, 04:11 AM
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#2
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Adult Hamster
Join Date: Aug 2013
Location: Home is Stourbridge, currently Maltby
Posts: 364
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Re: how do I contact an admin/ moderator?
Soufflé is the first that comes to mind... I think you just click on their name and you can send them a PM.
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Mommy to Harold (Harry) Houdini Montgomery.
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11-17-2013, 04:23 AM
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#3
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Moderator
Join Date: Jul 2010
Location: Southampton, UK
Posts: 4,577
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Re: how do I contact an admin/ moderator?
If there is a specific post that you have concerns about then click on the little triangle with an exclamation mark that appears under the poster's name. Otherwise, there is a list of moderators in this thread with more information about each of us and the admin: Introducing the Moderator Team
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11-17-2013, 04:32 AM
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#4
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Hamster Pup
Join Date: Jul 2013
Location: Ely, Cambridgeshire
Posts: 52
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Re: how do I contact an admin/ moderator?
Quote:
Originally Posted by Vectis Hamstery
If there is a specific post that you have concerns about then click on the little triangle with an exclamation mark that appears under the poster's name. Otherwise, there is a list of moderators in this thread with more information about each of us and the admin: Introducing the Moderator Team
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thanks I have contacted both souffle and fluffy, not really sure who I should be contacting as it is regarding an item I paid for and have not received and the member is no longer replying to my private messages or emails. really worried i've lost my money.
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10 Russian Dwarfs: Gale, Snowy, Patch, Nibbles, Pickle, Toffee, Buttercup, Berry, Mocha & Cookie. 4 Chinese: Dash, Lightening, Thunder & Lillie. 7 Roborovski's: Peach, Crumble & 5 babies. Also: 2 rabbits, 3 guinea pigs & many fish!!!
Always in my heart: Dusky, Miles, Cassie, Saphee, Lexie, Bonnie, Terra, Athena and Misty
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11-17-2013, 06:30 AM
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#5
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Hamster Savvy
Join Date: Feb 2012
Location: North Carolina, USA
Posts: 2,356
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Re: how do I contact an admin/ moderator?
Here is the statement Souffle made regarding transactions on the Marketplace forum.
Using the Marketplace - Please read before posting
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11-17-2013, 10:40 AM
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#6
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Mesocricetus auratus
Join Date: May 2011
Location: Hampshire, UK
Posts: 3,111
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Re: how do I contact an admin/ moderator?
Did you pay via Paypal? If so, you will have to go through them to try and claim your money back. If not, I am not sure what you can do. I don't think Souffle or Fluffy will be able to help apart from contacting the member unfortunately
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Last edited by Charley101; 11-17-2013 at 10:54 AM.
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11-17-2013, 10:48 AM
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#7
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Moderator
Join Date: Nov 2005
Location: Yorkshire, UK but my heart lies in Scotland!
Posts: 28,198
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Re: how do I contact an admin/ moderator?
I have been in contact.
Please ensure you are familiar with marketplace rules before entering into any transactions.
We will try and resolve the issue and there is normally a simple explanation for non arrival. If you require an item urgently it is likely best to purchase it straight from a store.
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11-17-2013, 02:18 PM
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#8
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Hamster Addict
Join Date: May 2013
Location: Northern Ireland
Posts: 999
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Re: how do I contact an admin/ moderator?
I've had the same problem. I've been waiting months on a certain item. I actually forgot about it until now.
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11-21-2013, 04:48 AM
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#9
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Hamster Pup
Join Date: Jul 2013
Location: Ely, Cambridgeshire
Posts: 52
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Re: how do I contact an admin/ moderator?
Still not heard or received anything so I'm going to try and claim my money back via paypal.
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10 Russian Dwarfs: Gale, Snowy, Patch, Nibbles, Pickle, Toffee, Buttercup, Berry, Mocha & Cookie. 4 Chinese: Dash, Lightening, Thunder & Lillie. 7 Roborovski's: Peach, Crumble & 5 babies. Also: 2 rabbits, 3 guinea pigs & many fish!!!
Always in my heart: Dusky, Miles, Cassie, Saphee, Lexie, Bonnie, Terra, Athena and Misty
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