Trixie Wheel issues

[Gemma_xo]

Thank you!
I shall save that post to notepad and no doubt it'll be my saviour when I do get round to buying the stand!
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[Gemma_xo]

Is there one that fits the Wodent Wheel junior? I wanted to get a dwarf sized wheel preferably but if not I'm sure the 20cm wheel will be copeable with.

[Pebbles82]

Yes the Wodent wheel junior is the Robowheel stand - it's the 8" or 20cm one. This one

Hamster Potty corner Litter Tray for Mice Hamster Gerbil Cage House. Size: 16 × 7 × 12/12 cm: Amazon.co.uk: Pet Supplies

They sell the Wodent wheels in all sizes as well so the stands are specially made to fit Wodent wheels.

[akinna]

Hmm interesting thread. Yesterday I ordered this Trixie wheel after buying two horrible Silent spinners just like you. This is going to be my third wheel in like 2 weeks, so frustrating

[Pebbles82]

There have been a lot of issues with Silent Spinners recently - some change in design and production and company apparently. Seems to be they just don't spin well any more.

[Gemma_xo]

Originally Posted by akinna

Hmm interesting thread. Yesterday I ordered this Trixie wheel after buying two horrible Silent spinners just like you. This is going to be my third wheel in like 2 weeks, so frustrating

Good luck I started to lose my patience with wheels but then I got this trixie one recommended, they're amazing wheels until the washer comes off. Maybe I just got unlucky, I won't tarnish every similar thing with the same brush so gotta look on the upside

Originally Posted by Serendipity7000

There have been a lot of issues with Silent Spinners recently - some change in design and production and company apparently. Seems to be they just don't spin well any more.

Yup! Totally get that one. Seen a fair few reviews on Amazon regarding the silent spinners being great until a new one was purchased! Clearly the manufacturers don't have the "If it's not broke don't fix it" attitude!

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[Tildauk]

Keep at Amazon, with the sales of goods act (and some of the newer names for the distance selling bit) you have a right to a full refund if you wish. Just because this is the second poor product doesn't mean you don't have rights. If they really wont do anything ask at the citizens advice bureaux for the right things to say to get there act sorted. Obviously you probably wont go that far because its only a wheel but thats what they rely on.

I had a laptop break 11.5months after I bought it and just kept saying "sales of goods act" and eventually got a full refund, you actually have right to a percentage of the money for faulty goods for up to 5 years (not that I have ever tried to get anything after a year myself).

I recived my wooden rodipet wheel on the changeable stand today and it is so well finished, I hope the Plasti-kote comes tomorrow so I can give it to Lois.