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Old 01-23-2007, 07:16 PM   #1
SnuggleHam
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Default PETA investigations conducted in two PetSmart Stores.

Quote:
PETA undercover investigations conducted in two PetSmart stores in 2006 and 2007.

Away from public view and off-limits even to many of PetSmart's employees, PetSmart's back rooms hide away the immense suffering of the littlest companion animals.

At the PetSmart store in Manchester, Connecticut, a location that PetSmart boasts of as having an "exceptional pet care record," PETA's undercover investigation documented more than 100 animals—including hamsters, domestic rats, lizards, chinchillas, and birds—who lay hopelessly, just waiting to die, in the store's "Sick Room," deprived of desperately needed veterinary care and wasting away out of customers' sight.

This link is to a short video of a behind the scenes perspective of a undercover employee at one of these chains. Images of deceased and injured animals are shown.
http://www.peta.org/feat-petsmart-video.asp
My thoughts: this is horrible but not surprising. Smoo and I have together witnessed some awful things at PetsMart on our visits. In one incident I came across a young cockatiel who appeared to be weak and unable to climb up and and perch with the other birds. It's time on the floor of the cage had resulted in its feet becoming caked over with tones of bird feces. It appeared by my guess, to have been placed in to early with the older ones and probably should have been on bird formula still. When I confronted an employee I had to show them as if it wasn't blatantly obvious!

They are notorious for mislabeling their hamsters, by giving them incorrect names and not educating the owners as to what they really are. I see it all the time and it drives me nuts!

I've heard from other people who have worked there that all their new hamsters that come in are automatically treated for wettail with the use of dritail. They take these poor young hamsters who are probably stressed out and had just come in from a long drive from a mill that might have been halfway across the country, and then forced to have these "treatments" for a problem they might not even have! Dri-Tail like products kill off the hamster's "friendly" or resident bacteria in the gastrointestinal tract, which could worsen or cause diarrhea symptoms. I have to wonder if the use of this product is the main reason these hamsters get wet tail in the first place!

The cages they sell are usually way to small. They certainly don't do a great job of promoting the best hamster care and husbandry. They sell hazardous products like pine shavings and nesting material that has caused countless injuries to heir limbs or digestive systems. It makes me wonder.. do they research any of the products they choose to sell in their stores?

I'm sure PetsMart inst the only large chain of pet store with questionable practices. This is why Id rather people looked into buying their pets from good breeders, or check local shelters for hamsters in need of homes first, rather then supporting the huge industry. I know not many people even think of it, allot is just ignorance, but if we spread the word on how these places work, perhaps less people will buy animals from large chains.

To me it seems sad that when you buy an animal from a large chain store they give you a refund period of something like 12 to 14 days encase the animal dies or becomes sick. Its like they are saying to you "here is your new furry friend, we know there is a good chance it will die, but lucky for you, we have a guarantee that will make up for your loss and cover our buts as well!"

I bought a hamster from PetsSmart, she was a long haired cream banded syrian who I named Hammy. I had her not even 4 days when I knew she had wet tail. I called Petsmart and they told me to bring her in where she would be treated by their in store veterinarian. In order for the treatment I had to surrender her, once she got better ( that is "if") they would contact me where I could re-purchase her. (remember this is only if your hamster get sick in the short refund period after you buy them)

Hammy didn't make it, she died during the ride on the way to bring her. I barely had time to get to know her. When I got there they asked me if I wanted another hamster or my money back I don't see how either of those options makes up for the pain I had to go through watching her suffer. It doesn't seem like enough for trauma that little ham went through.

After that I vowed to never support that industry by purchasing animals from them. All my hamsters since have been given to me free by people who couldn't keep them or didnt want them. Craigslist is a wonderful thing

After seeing this, I'm wondering if Ill support them at all, even for buying bedding or feed. I think Id rather support my local pet stores (even though some of those can be just as awful) But there are a few decent ones that have sprung up over the past year.

Its hard to justify saying that /all/ Petsmarts are horrible. It seems to me that the quality of the store can vary. I think a large part of it is just pore management to each individual location. Managers that don't care and employees who slack off and are in it just for the checks. Still though, if I keep going to these large chains Im still supporting them. I would prefer to seem them stop selling animals and focus just on supplies. This would get rid of horrible mills responsible for cross breeding hybrids, and creating poor specimens susceptible to wet tail or diabetes. It could make way for more real enthusiast to better the different hamster species.
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Old 01-23-2007, 08:20 PM   #2
Christine Yule
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Default This is just too sad

How apalling to see such suffering!

Thank you for posting that link. I quit supplying my hamsters to pet stores all together because even the small neighbourhood pet shops who claim to care so much, would quickly show that they really didn't. They have no expertise to keep these different types of animals in a healthy condition. People trust these pet stores and believe them when they claim to "love" animals but it just isn't true. Knowing what I do about how much work and money it takes to care for my own hamsters makes me feel strongly that stores that sell any kind of animal just should not exist. Animals deserve to be taken care of and it is quite clearly impossible to do this in a business for profit.

What a sad, sad world we have brought these animals into. I am going to go give each one of my hamsters a hug and tell them how lucky they are!

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Old 01-24-2007, 02:46 AM   #3
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If it was`nt for organisations like PETA, this cruelty would`nt be documented, so well done to them.

Over here, we have Pets At Home, who I believe used to be owned by Petsmart? The chain of stores used to be called Petsmart before it was changed. The same rules apply here in that if you buy an animal from them and it takes ill, they ask you to bring it back to the store and they put it `out the back` to be treated. Well many of us know what that means and I`d rather see my OWN vet and sent Petsmart/Pets At Home the bill.

Just recently, a forum I belong to announced that `Pets At Home` were not to be spoken about in a demeaning manor for fear of a backlash from them if they thought the forum was expressing liabelous material? Well you can imagine the uproar from many of the members! But if we can`t express our feelings and findings on a public forum to warn others, where can we do it?

I hav`nt watched the video Snuggleham, but I can imagine what it contains as I`ve seen undercover footage on TV before and it`s sickening. These stores should be shut down, or at the very least, lose their licence to sell livestock.
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Old 01-24-2007, 03:12 AM   #4
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It is a terrible situation. I think there are a number of professions in the world in which you have to be passionate about what you do. Teachers, doctors, dentists, police, fire etc - I think that all people who work with animals should have this passion to, if we don't then situations like this happen. Some jobs shouldn't be just a job - if you get what i mean....
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Old 01-24-2007, 04:00 AM   #5
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It is a terrible situation and Pet Stores should be inspected weekly and have to have some sort of regulation before they can sell animals. A lot of the problems come from the commercial breeders and the conditions the animals are bred in. Looking closely at the pictures the actual cages are clean and have adequaute food water and shelter however situations can develop quickly such as cannibalism and the animals need closer supervision by trained and experienced staff. I think you would find that if pet stores could not sell animals the same situation would soon arise in unscrupulous breeders just breeding for cash. They would then have an active market such as happened in the puppy farms in the UK. Promotion of clubs and the getting of animals through reliable sources from caring, knowledgeable breeders and education of the public must be the way forward.
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Old 01-24-2007, 10:24 AM   #6
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I can honestly put my hand on heart and say that all the animals I have now are all rescues. Three mice (originally four but I sadly lost Bobo to a severe respiratory infection last year), three hamsters and four gerbils!

I do look at the animals for sale in pet shops, but it`s mainly curiosity to make sure they are happy and have food and water. I know there will always be room in my home for more hammies, mice and gerbils, so as one passes on through either ill fated illness or old age, I know there will be another wee soul or souls out there waiting to come here to live the life they should have had from the start. x

Many, if not all rescue animals were once pet shop rejects by children losing interest, or unscrupulous breeding. Many change hands through marriage break ups, or people moving away and can`t take their pets with them. But when I see an advertisement for a home wanted for two mice or a single hamster, I can`t help but feel drawn to it. They need people like us. x
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Old 01-24-2007, 10:37 AM   #7
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I can't understand how people can do this kind of thing it makes me feel sick that they can do this. Just sit there and watch animals die and slow and painful death

I also couldn't bring myself to watch the video, I can imagine what it is like though
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Old 01-24-2007, 10:44 AM   #8
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Quote:
Originally Posted by Hana
I can't understand how people can do this kind of thing it makes me feel sick that they can do this. Just sit there and watch animals die and slow and painful death

I also couldn't bring myself to watch the video, I can imagine what it is like though
The Video is sad, but in my opinion wasn't /that/ bad, I've seen worse vedios, like what some pit bulls look like after they are forced to pit fight.

The video was made my a person working for Petsmart undercover for PETA I think. It shows her taking out deceased animals from the display cages. They also show some cases of wettail. And pictures of the crowded conditions in the back rooms of these places. But if you a very sensitive person it might be best not to watch it.
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Old 01-24-2007, 12:50 PM   #9
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That is so sad the poor animals
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Old 01-24-2007, 05:24 PM   #10
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Well i watched that video and i can only say that i got goosebumps watching it and i am sickened by the images i saw. How an employee of that company can honestly go about their day to day work knowing what goes on behind the scenes is beyond me. I'm glad in a way that this video and the appalling conditions that animals are kept in has been brought to light. I had a feeling that some pet shops wouldnt have the best of conditions but to be that bad, it has really opened my eyes. Both of my chinese were bought from Pets at Home here in Scotland and yes, i did have a few problems with the way i was sold them and how i was told they were male but were actually female.

I hope that many people see this and can see the true reflection of how these animals are being treated!

I hate to think of the footage Snuggleham saw if it was worse than that
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