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Old 11-17-2018, 11:06 AM   #1
reddoc
Newborn Pup
 
Join Date: Nov 2018
Posts: 11
Default Problem with registration

I've finally managed to get my registration activated, but have had some severe problems doing so.........

My first 2 attempts resulted in no registration email being sent. I was checking my spam, and I checked to make sure I hadn't accidentally put a comma in my email address instead of a full stop (it was correct). When I tried to get it resent via the link, I was told the page wasn't available. I then proceeded to send multiple messages to the administrators, but recieved no response.

This time, I've set up a new email account, and tried registering using firefox on my computer instead of my ipad, and it's worked instantly. I'm not sure what has caused the glitch...... using my ipad, or using safari, hence adjusting both variables to try and get things working. But someone from the admin team may want to look into this, as I doubt I'm the only person with this problem if it is apple / ipad related And it would appear there is no way of reliably letting someone know if you have a problem.
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Old 11-17-2018, 11:51 AM   #2
souffle
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Join Date: Nov 2005
Location: Yorkshire, UK but my heart lies in Scotland!
Posts: 26,269
Default Re: Problem with registration

Hi there
You messaged me reddoc and I have responded to your gmail account. I think the problem is actually with your system as even a personal email was getting sent back to me saying that your account does not receive emails. Admin is not available frequently and we are all volunteers. I can assure you that I did respond to your gmail ending in gu!
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Old 11-17-2018, 02:31 PM   #3
reddoc
Newborn Pup
 
Join Date: Nov 2018
Posts: 11
Default Re: Problem with registration

thank you, I have just seen your email. I donít generally use gmail, as my main account has always seemed fine. However I have emailed the help desk to try and resolve the issue....... fingers crossed
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