Yeah I know how difficult it can be, I have plenty of spare cages at hand though if things should go wrong. I hate seeing her so down in the dumps! I don't know anything about the start of her life, as she's over a year old, so I don't know how she has been treated. I don't think there's any real hope of taming her. Poor little fluff.
I think I will ask poms, she's probably the best person to speak to.
Cheers.
x